Microsoft Dynamics CRM

a better way to stay connected

Dynamics CRM is an integrated suite of powerful marketing, sales and customer service tools. Whether you have a few employees or a few thousand, Dynamics CRM can benefit every customer-driven business.

Are you working hard to win new business, even though it costs five times more to gain new customers than retain the ones you already have? And how much new business is your hard work bringing in? You need a more effective approach to managing customer relationships, tracking the progress of deals and generating revenue, and there is a way. With help from advanced Customer Relationship Management (CRM) solutions from Microsoft, you can:

 •Improve your customer service — Satisfied customers bring you repeat business. Log, analyse and resolve customer service issues, fast

•Create alternative revenue streams — You can easily create, manage and track direct and e-mail lead generation campaigns for new low cost sales channels

•Be agile and focused — Capitalise more quickly on new opportunities, by being able to see in real time which customers, services and products are generating the most revenue

•Shorten sales cycles — Gain more effective lead and opportunity management through automated lead routing, sales process management and competitor tracking

•Create efficient sales models — Answer customer needs using the most efficient sales model, with a centralised view of customer preferences and activities

Discover a more effective way of managing client relationships now