Dynamics 365 Application User

What is great to see with Dynamics 365 is the concept of the Application User. This means that subscribing systems can be connected to external systems using a 'Service Account' style user rather than the previous technique of providing username and passwords. One of the knock on effects of this is... [More]

Debugging JavaScript in the Interactive Service Hub (Part 1)

Those that read regularly my blog and follow my work with Sparkle XRM will know I'm a massive fan of using Fiddler to debug JavaScript. One of the most productive 'superpowers' that Fiddler gives us is the ability to change JavaScript on the disk and not have to upload/publish – we can simply refres... [More]

Install Project Service Automation (PSA) – Where’s it gone?

If you have tried to install Project Service recently you might have found that it's disappeared from the 'preferred solution' list in the Office 365 admin portal. So where has it gone?! Although the CRM Online Help hasn't yet been updated to reflect the fact, it has now moved to the recently relea... [More]

Mastering Ribbon Workbench 2016

Since the release of the Ribbon Workbench 2016 I am in the process of updating the documentation to reflect the new user interface. This video series on mastering the Ribbon Workbench 2016 will take you through from installing to performing advanced customisations.

Part 1 - Downloading & Ins... [More]

Ribbon Workbench Version Compatibility

I'm pleased to announce that in addition to the managed solution that you can install inside Dynamics CRM, the Ribbon Workbench 2016 is also available in the XrmToolbox (if you hadn't already noticed!). When you open the XrmToolbox you will see that there is the Ribbon Workbench available for downl... [More]

Dynamics 365 – what’s that?

Ever since Microsoft's announcement in 2005 of the 'Dynamics' brand, the strategy (code named 'Project Green') to homogenise the range of ERP products together into a single technology has been all but been forgotten. This has largely been due to Microsoft's investments in 'mash-up' technologies suc... [More]

CRMUG European Congress 2016

If you are attending the CRMUG European Congress 2016 in Stuttgart, come and join me in the following sessions: Calculate This! (Administrative/ Technical Track)Anxious? Indecisive? Do you find it hard to decide on which of the many calculated field options to use when customising Dynamics CRM? L... [More]

Ribbon Workbench 2016 Beta

A couple of weeks ago I had both the privilege and a most enjoyable hour on CRM Audio chatting with George, Joel and Shawn about the Ribbon Workbench and SparkleXRM. You'll have heard me mention that I'd be posting details on how to get involved with the Beta version of the new Ribbon Workbench 2016... [More]

SharePoint Integration Reloaded – Part 5 (belated)

In previous articles in this series we've talked about the differences between Server Side Sync and the old List Component. Since I published the first articles, a new MSDN article on the topic has been posted which I thought would be good to signpost folks to => Important considerations for serv... [More]